We resolve any force majeure issues
The geography of our presence
Request processing speed
24/7
80+ countries
5 minutes
We take into account special dietary requirements and preferences, which is especially important in case of long delays.
Provision of hot meals/catering
Transfer arragements
We work with trusted transportation companies, which ensures safety and comfort for our customers.
Comfortable passenger accommodation
We have a wide range of partner hotels available, including some premium options. We can provide accommodation even in peak seasons or in difficult locations.
Our support team works 24/7 and speaks 12 different languages, allowing us to accept and process applications in just 5 minutes. This ensures smooth operation and a high level of service for customers anywhere in the world.
We operate according to the Buy Now, Pay Later (BNP) model, acting as a payment facilitator and providing airlines with flexible post-purchase terms.
The Hotel Compas proprietary IT platform allows passengers to quickly book hotels for flights that have been delayed or cancelled in just 5 minutes
Why us?
04
Re-boarding or next operational step
03
Transfer to accommodation & meals
02
Passenger care team activates
01
Flight disruption
How it works
Emirates
QanotShark
SilkWay
SilkWayWest
Uzbekistan Airways
SCAT
AJet
Turkish Airlines
Saudia Private Jet
EvroJet
OneClick Aviation
Corendon Airlines
and others
QanotShark
SilkWay
SilkWayWest
Uzbekistan Airways
SCAT
AJet
Turkish Airlines
Saudia Private Jet
EvroJet
OneClick Aviation
Corendon Airlines
and others
Air Arabia
Air Cairo
AlMasria
AlphaSky
Belavia
CAMEX
Egypt Air
FlyDubai
FlyKhiva
Geosky
Paradise Jet
EuroAsia Air
Prince Aviation
Ethiopian Airlines
Air Cairo
AlMasria
AlphaSky
Belavia
CAMEX
Egypt Air
FlyDubai
FlyKhiva
Geosky
Paradise Jet
EuroAsia Air
Prince Aviation
Ethiopian Airlines
We operate globally
POLAND
PORTUGAL
QATAR
POLAND
PORTUGAL
REPUBLIC OF TOGO
ROMANIA
SAUDI ARABIA
SERBIA
SINGAPORE
SLOVAKIA
SLOVENIA
SPAIN
TURKEY
UAE
UK
USA
VENEZUELA
VIETNAM
PORTUGAL
QATAR
POLAND
PORTUGAL
REPUBLIC OF TOGO
ROMANIA
SAUDI ARABIA
SERBIA
SINGAPORE
SLOVAKIA
SLOVENIA
SPAIN
TURKEY
UAE
UK
USA
VENEZUELA
VIETNAM
KUWAIT
KYRGYZSTAN
LATVIA
LITHUANIA
LUXEMBOURG
MALAYSIA
MEXICO
MOLDOVA
MONGOLIA
MONTENEGRO
MOROCCO
NETHERLANDS
NEW ZEALAND
NICARAGUA
NIGERIA
NORWAY
OMAN
PAKISTAN
PANAMA
PERU
PHILIPPINES
KYRGYZSTAN
LATVIA
LITHUANIA
LUXEMBOURG
MALAYSIA
MEXICO
MOLDOVA
MONGOLIA
MONTENEGRO
MOROCCO
NETHERLANDS
NEW ZEALAND
NICARAGUA
NIGERIA
NORWAY
OMAN
PAKISTAN
PANAMA
PERU
PHILIPPINES
CYPRUS
CZECH REPUBLIC
DENMARK
DOMINICAN REPUBLIC
EGYPT
FRANCE
GEORGIA
GERMANY
GHANA
GREECE
HUNGARY
ICELAND
INDIA
INDONESIA
IRAN
IRELAND
ISRAEL
ITALY
JORDAN
KAZAKHSTAN
KENYA
CZECH REPUBLIC
DENMARK
DOMINICAN REPUBLIC
EGYPT
FRANCE
GEORGIA
GERMANY
GHANA
GREECE
HUNGARY
ICELAND
INDIA
INDONESIA
IRAN
IRELAND
ISRAEL
ITALY
JORDAN
KAZAKHSTAN
KENYA
ALBANIA
BOSNIA & HERZEGOVINA
ARGENTINA
ARMENIA
AUSTRALIA
AUSTRIA
AZERBAIDJAN
BANGLADESH
BELARUS
BELGIUM
BOLIVIA
BOSNIA
BRAZIL
BULGARIA
CAMBODIA
CAMEROON
CANADA
CHINA (+HK)
COLOMBIA
COSTA RICA
CUBA
BOSNIA & HERZEGOVINA
ARGENTINA
ARMENIA
AUSTRALIA
AUSTRIA
AZERBAIDJAN
BANGLADESH
BELARUS
BELGIUM
BOLIVIA
BOSNIA
BRAZIL
BULGARIA
CAMBODIA
CAMEROON
CANADA
CHINA (+HK)
COLOMBIA
COSTA RICA
CUBA