Disrupted flights management

24/7
We will provide assistance to passengers in the event of flight delays or cancellations

Control of disrupted flights — automated emergency management

We resolve any force majeure issues
The geography of our presence
Request processing speed
24/7
80+ countries
5 minutes
We take into account special dietary requirements and preferences, which is especially important in case of long delays.

Provision of hot meals/catering

Transfer arragements

We work with trusted transportation companies, which ensures safety and comfort for our customers.

Comfortable passenger accommodation

We have a wide range of partner hotels available, including some premium options. We can provide accommodation even in peak seasons or in difficult locations.
Our support team works 24/7 and speaks 12 different languages, allowing us to accept and process applications in just 5 minutes. This ensures smooth operation and a high level of service for customers anywhere in the world.
We operate according to the Buy Now, Pay Later (BNP) model, acting as a payment facilitator and providing airlines with flexible post-purchase terms.
The Hotel Compas proprietary IT platform allows passengers to quickly book hotels for flights that have been delayed or cancelled in just 5 minutes
Why us?
40+ airlines worldwide
They trust us
Pegas
QanotShark
Rossiya Airlines
RusJet
SilkWay
SilkWayWest
SmartAvia
UVT Aero
Uzbekistan Airways
Volga-Dnepr
YAMAL
and others
Aeroflot
Air Arabia
Air Cairo
AlMasria
AlphaSky
Azimuth
Belavia
CAMEX
Egypt Air
FlyDubai
FlyKhiva
Geosky
Nordstar
NorthWest
Paradise Jet